All of our products are SHIPPED FREE via UPS ground or Fedex Ground

to our customers within the Continental United States. Please allow

3 to 7 business days for delivery. Depending upon your location,

your order may arrive sooner.  If you require faster shipping service,

then email or call us with the product and the shipping address for a quote.

If you are an Alaska, Hawaii, or Canada customer, you will need to get a                              shipping quote before you place your order as well. Please provide the                                     product/s you want for the shipping quote and your complete shipping                                 address. Canada customers, please phone 323-356-1168 or email                                                              .                                              .                                        Thank you.

SORRY, WE DO NOT SHIP OVERSEAS.

Please note that UPS will not ship to a P.O. Box.

A street address is required for "Ship To" address on all orders.

IMPORTANT UPS CHANGES for order cancellations that have shipped

If you decide to cancel your order after it has shipped but not delivered,                                     you will need to accept delivery and then pay to ship the order back to our                          warehouse via a UPS location. You will need to get the RMA# from us to                                      post on your package for it to be accepted. You will need to ship the order                                back from the closest UPS location near you and give us the UPS tracking                           number for the shipment. The reason for this is UPS is now charging the                               shipping to and from a refused delivery location. Unfortunately, although                                     we offer free shipping, if you refuse delivery of an order from our company,                                                  you will be responsible for the shipping costs both ways as well as the                                      20% restocking fee for the returned order.

If you need to cancel your order, you will need to inform us via phone                                within 30 minutes of the time you placed the order Monday-Friday to                                  avoid the UPS/FedEx shipping charges as well as our restocking                               charges.

If you order on the weekend, we still must know within one hour to avoid the                                      5% credit card cancellation fee charge. We must know of your cancellation                                 before 8 AM Monday morning to avoid shipping and restocking charges. 

Please call 1-323-356-1168 or 1-877-273-9228 to cancel your order.                                             If you do not reach a live person, please leave a message. All returns must                             meet the return guidelines stated above and require authorization before                               shipping back. Any returns received without authorization will be REFUSED.                         Thank you for your cooperation and understanding.

When placing your order, please also make sure your shipping address is                                correct as UPS/FedEx now charges us $12 to correct an incorrect shipping                           address. We will have to pass this charge on to our customers if the address                               is proven incorrect by the customer. Thank you for your cooperation and                          understanding in these matters.